Privacy Policy

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Effective Date: 1 August, 2025

At Charlie Keeney Coaching UK EU (“we”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you visit this website, engage with our coaching services or interact with us in any other way.

1. Information We Collect

We may collect personal information that you provide, including:

• Name
• Email address
• Phone number
• Billing details (for paid services)
• Information related to your coaching goals or sessions

We may also collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type
• Pages visited
• Time spent on the site
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Provide and personalise coaching services
• Communicate with you via email or phone
• Schedule sessions or respond to inquiries
• Invoice and process payments
• Improve our website and services
• Send occasional newsletters or marketing communications (only where you opt IN and please note you can opt out at any time)

3. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties only when necessary, such as:

• Payment processors
• Legal or regulatory authorities, if required by law

4. Data Security

We implement security measures including encryption and data destruction protocols to protect your personal information.

5. Your Rights

You have the right to:

• Access personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent for data use
• Lodge complaint with a data protection authority, according to your location

To exercise these rights, please contact us.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can control cookie settings through your browser. Continued use of our site implies consent to our use of cookies.

7. Third-Party Links

Our website provider may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.